Privacy Policy

Coastal Roofing and Waterproofing Inc. ("CRWP," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit crwpinc.com, contact us, or submit information through our advertising or lead generation features (including Meta/Facebook Lead Ads).

1. Information We Collect

We may collect the following types of information:

• Name, email address, and phone number
• Property address and information about your roofing needs
• Information you voluntarily provide through contact forms, lead forms, or direct communication
• Website usage data (pages visited, time on site) via cookies and analytics tools

2. How We Use Your Information

We use the information we collect solely to:

• Respond to your roofing inquiries and service requests
• Schedule inspections, estimates, and project consultations
• Send you relevant information about our services
• Communicate with you about your project or account
• Comply with legal obligations

We do NOT use your information for any purpose other than providing roofing and waterproofing services directly to you.

3. Lead Generation (Meta/Facebook)

If you submit your information through a Meta or Facebook Lead Ad, your information is collected and used exclusively to contact you regarding roofing services offered by Coastal Roofing and Waterproofing Inc. We will not sell, share, or transfer your Lead Generation Data to any third party for marketing or any other unrelated purpose.

4. How We Share Your Information

We do not sell your personal information. We may share your information only:

• With service providers who assist us in operating our business (e.g., CRM software, email platforms) — bound by confidentiality
• As required by law, court order, or government authority
• To protect the rights, property, or safety of CRWP, our customers, or others

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. All data is stored securely and access is restricted to authorized personnel only.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at:

• Email: hello@crwpinc.com
• Phone: 844-730-7663

7. Cookies

Our website may use cookies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

• Coastal Roofing and Waterproofing Inc.
• 10 Fairway Dr., Deerfield Beach, FL 33441
• hello@crwpinc.com
• 844-730-7663
• crwpinc.com